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About The Little Yellow Box Messages On Hold


Why have The Little Yellow Box play a message to your callers when you put them on hold?


If you put 5 callers on hold 8 hours a day, 5 days a week, 52 weeks a year you have more than 10,000 opportunities every year to advertise to both current and prospective customers.

Cross sell to every potential customer who is 'on hold' and be sure they are hearing the right key messages about your business.

Give your telephone callers professional marketing messages every time you put them on hold.

Your callers will stay on the line longer, be happier and importantly will ask your people about the products and services they have heard about in your message

The Little Yellow Box ensures your customers:

• stay on the line longer
• are exposed to all your products and services
• are educated about your business

You get:

• enquiry calls turned into sales by educating potential customers about your products, services and specials
• customers that want to do business with you
• a professional impression from the first phone call your customers make to you
• callers that will still be on the line when you return to their call because they knew they had not been cut off, unlike being faced with the dreaded ‘dead air’ where they did not know if they had been cut off or not
• happy callers because you have not bored them silly with that horrible piano, or worse still, chimes!

Make your costly advertising work efficiently and don't waste telephone sales enquiries

Most marketing and advertising budgets are fully spent to get customers to contact your business. Our clients use television, radio, newspapers, magazines, letterbox drops, direct mail and the yellow pages.
They then use a very small % of their advertising on ‘The Little Yellow Box’ to ensure they capitalise on these calls and convert them into sales.

How The Little Yellow Box helps you make more sales

Our clients know they will put some callers on hold because they need to:
• transfer the call to another person
• check stock availability
• check a price
• investigate the customer's job completion time
• find an available appointment time

‘The Little Yellow Box’ telephone message on hold service reduces the amount of caller hang-ups. Customers stay on hold three times longer than when confronted with ‘dead air’ or just ‘background music’. Many callers prefer to listen to a ‘message on hold’ than just music.

Some callers will make a purchase decision from the information they hear. If they don’t have a strong reason to hold on many callers will hang up and may not ring back.

It is easier to sell to current customers than it is to new customers and they are the people who call you the most.

Rremember that many existing customers DO NOT KNOW ALL YOUR PRODUCTS OR SERVICES so tell them with ‘The Little Yellow Box’

People ringing your business are looking for information. Supplying that information successfully reduces the number of times your customers and potential customers call your opposition.

 

 

 


 

Why Use The Little Yellow Box?

If you put 5 callers on hold 8 hours a day, 5 days a week, 52 weeks a year you have more than 10,000 opportunities every year to advertise to both current and prospective customers.

Cross sell to every potential customer who is 'on hold' and be sure they are hearing the right key messages about your business.

Give your telephone callers professional marketing messages every time you put them on hold.

Your callers will stay on the line longer, be happier and importantly will ask your people about the products and services they have heard about in your message...

 

Find out more

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Pearse Marketing